Cross Device Syncing and Data Backup, for Scans & Destinations

Comments: 63

• 21 Sep, '18
  Jo Ann Merged

  Need this capability.

• 30 Dec, '18
  Al Pickering Merged

  Casting a vote formultiple device app sync!

• 04 Jan, '19
  Penny Merged

  Need this as I have recently changed phones and can't be walking around with 2 phones just because of this app

• 05 Jan, '19
  JS Merged

  Definite need this capability. If I were to lose a device where I scan, where would my notes go!!!

• 06 Jan, '19
  Brian Merged

  I was pretty surprised that this wasn't already a feature - I got very confused when I signed in to Rocketbook on my second device and the destinations weren't set up. It really made me wonder what the point of signing in to Rocketbook is...

• 16 Jan, '19
  Gary Merged

  I assumed that this was already a feature...was going to recommend this to my students but I guess I'll wait.

• 22 Jan, '19
  Yvonne Merged

  I have the Rocketbook app on both my personal phone and company-issued phone. I'd like to be able to access all my scans from both phones, regardless of which phone was used to scan a page. This would increase my ability to be efficient.

• 29 Jan, '19
  Katy Merged

  Yes! I came to the comments looking for this! It is such a useful app and book- being able to have functionality across devices just makes sense.

• 22 Feb, '19
  Justin Merged

  I use my phone for scanning on the go, and then thought I would be able to utilize notes within app on iPad. I can still access them in iCloud, but I can't use the RB OCR to search all my notes due to this. My notes are very disorganized, which is why I bought into this system, only recently after learning of the text search ability. Now when I next upgrade phones, years worth of notes go poof, gone (at least in the app). Everything syncs nowadays. Please fix.

• 31 Mar, '19
  Mr Faisal Ashfaq Merged

  This is a massive failure on the part of rocketbook, would not have bought if this was made clearer up front

• 23 May, '19
  Jim Merged

  This is near mvp functionality. Very disappointing. Not hard to solve either.

• 19 Jun, '19
  Midzi Merged

  A year plus later, function is still not there. Its hard work moving them manually.

• 23 Jun, '19
  Jerry Merged

  Please add this feature.

• 30 Jun, '19
  Kerry Blakeman Merged

  Adding my vote to be able to sync across multiple devices. I use my iPhone and iPad all the time and I thought this was a feature but just did not have it setup right. Agree that this should not be a difficult fix.

• 16 Jul, '19
  Michel Merged

  Please please please this feature should be on top of your list!

• 18 Jul, '19
  Tomster Merged

  I agree with all of the comments below. Unfortunately I have a work only phone and a personal phone. When I put the app on my second phone I was disappointed to not see my destinations show up or my saved scans in history. I did a google search because I thought I had missed something... How could the smart people who came up with this amazing product not include sync in their apps?

• 23 Jul, '19
  Marla Worley Merged

  Agreed! I'd also like to see my scans across all devices (for me that's an iPhone and and iPad).

• 01 Aug, '19
  Scott Staelgraeve Merged

  App sync across devices is necessary! I’m holding off purchasing Rocketbook for all my staff until this feature is available.

• 08 Aug, '19
  Wayne Merged

  Yes please- would seem obvious in this day and age.

• 13 Aug, '19
  Wm. Glesener Merged

  It would be very useful to be able to share destinations via QR code for use in collaboration environments. Both singly, or in multiples.
  
  Sample share workflow:
  1) Click "share destinations button"
  2) check boxes or icon in front of destinations to share.
  3) QR generated with embedded code that can be processed as import.
  
  Sample import workflow:
  1) Click import
  2) Scan generated QR code
  3) confirm destination changes by icon
  
  There would need to be internal methods generated to complete all of the field changes in a table. This would also be a good tool to backup destinations for various projects. Maybe even make it possible to backup and restore from the cloud.

• 27 Aug, '19
  Troy C Merged

  I didn’t realize sync capability didn’t exist when I purchased by Rocketbook. I use three devices: phone for work, iPad for work, and personal phone and would like to have my notes on all devices without scanning three separate times.

• 29 Aug, '19
  Dan Merged

  PLEASE enable this feature, using an ipad with an iphone it is difficult to remember when/where I scanned something. Also, upon obtaining a replacement phone, my entire history is gone!

• 30 Aug, '19
  MBC Merged

  Another disappointed customer to be surprised this MVP functionality is missing when I changed phones.

• 05 Sep, '19
  Acie Miller Merged

  I'm another new user who assumed this functionality was available, can you please at the very least let us know it's being worked on, and something we can expect in the near future

• 07 Sep, '19
  Jailyn Merged

  Yes I agree. Just find out and I'm disappointed.

• 26 Sep, '19
  Robert Taylor Merged

  Ditto. Professional busy people (your demographic) have multiple devices and we don’t have time to manage everything

• 30 Sep, '19
  Michael Merged

  I want this too! Of course destinations can sync (like Evernote) but the word indexing is killer in the Rocketbook app. I’d like to have the collection synched on the app.

• 08 Oct, '19
  Bill Merged

  I'm actually a little shocked this isn't available. I installed the app on my iPad today to show my students how great it was, and my scan history and destination, and to my surprise - NOTHING THERE.

• 14 Oct, '19
  Diego Merged

  Glad I haven’t bought this yet. Thought syncing across devices was a no brainer. Not with RocketBook! I got the book as a gift and was looking to upgrade and by accessories. Glad I didn’t!

• 13 Nov, '19
  Clay Merged

  Very surprised this feature is NOT available

• 29 Nov, '19
  Katie Fay Merged

  For client service and sales, the OCR search functionality in the app has saved me. I can quickly search through months of past conversation for key points and refresh my memory in just a few minutes. I would LOVE the ability to do this across a team notebook. For example, if customer success has check-in notes that are typically related to my sales prospecting meeting. In a perfect world, we could send all these notes to the account record in Salesforce for historical documentation.

• 07 Dec, '19
  Petr Merged

  That's a VERY BAD JOKE that this basic feature is not present, what's the point of setting up an account then? I'm seriously disappointed..

• 09 Dec, '19
  Daniel Merged

  The ability to search my notes is so useful and now I will lose it because I'm switching phones! Please let us transfer between phones.

• 12 Dec, '19
  Seth Chancy Merged

  Help me understand the logic in the lack of this feature? We have to log in on each device, how do they not sync

• 15 Dec, '19
  Paul Merged

  I have today purchased my first Rocket Book Fusion. Great product but poor app to support it. Syncing across all devices is a basic requirement for users today. If I use Scanner Pro app I can send the scanned pages to multiple apps, email and cloud storage services. OCR capability is also available in 21 different languages.
  So basically I have to use your notebook with a third party app to make it an effective tool that will sync with all of my devices. Your app needs updating !

• 25 Dec, '19
  Glen Sansoucie Merged

  Wow, in today’s day of “the Cloud” this is just a basic piece of functionality that is assumed. I just bought one for my wife and one for me. I realize marketing wouldn’t want to make this lack of functionality public knowledge as they would lose potential sales, including mine.
  
  So basically, the Rocketbook app is used for scanning documents only and not for managing them. Managing needs to be a function of one of their integrations apps then.

• 26 Dec, '19
  Ralph Welz Merged

  I've gotten a new smartphone and there seems no way to backup the old scans. So there is no way to migrate the old scans from the old phone to the new phone.
  Please consider at least a local back up functionality for migration purposes.
  Of course, storing the rocketbook scans to a cloud service is a kind of fallback backup, but the rocketbook app offers a kind of index search, a big plus for most of the user. Should be not so difficult to implement.

• 26 Dec, '19
  Ralph Welz Merged

  Addendum:
  I backed up the rocketbook data folders on my old phone and copied to the appropriate destination on the new phone, but of course this isn't working cause the app will probably use a SQLite database that cannot access by the user.
  Unfortunately, the app therefore loses some of it's great potential!
  Regards Ralph

• 15 Jan, '20
  Chris Scott

  This would be fantastic....for me too.....as I use my iPhone to scan at work, when home I want search my work info but on a bigger screen (iPad) but have no choice but to use the iPhone.....thanks

• 21 Jan, '20
  Trev Merged

  Yes, OK syncing is not available, but so what?? Rocketbook supports half a dozen cloud apps, just sync with your cloud app instead :/

• 23 Jan, '20
  Gary Heald Merged

  I could not believe that this is not part of the functionality. It needs adding.

• 04 Feb, '20
  Megan Gepford

  ABSOLUTELY NECESSARY!!

• 05 Feb, '20
  Todd Merged

  As of this date there's still no destination synchronicity when the Rocketbook app is used/running on multiple devices. All settings should sync across devices. Please build this feature into a near-future rev. Otherwise, thank you for a very useful workflow and great Belen of analog and digital tech.

• 13 Feb, '20
  Luc Dancause Merged

  Very sad this is not available. I just got a new phone and i will loose all my scans...

• 16 Feb, '20
  Mechelle Thomas Merged

  Just purchased the notebook, pens, highlighters, etc. and did not realize the app did not sync with multiple devices until I tried to set up between my phone and tablet. This is very disappointing. May need to reconsider further committing to the product. I hope the developers add this feature.

• 16 Feb, '20
  Dave Merged

  Please make this a real feature! I really like being able to use my phone to do the scans, but I like re-reading my notes on the ipad due to the bigger screen. The problem is, since the scan didn't originate on the ipad, the handwriting OCR search function doesn't work. And while I can go to my Dropbox and view my notes on my ipad, the Dropbox pdf reader doesn't recognize handwriting, so no searching there :-( Please make this happen! Turn a good product into a GREAT product!!

• 18 Feb, '20
  T.Morrow Merged

  Disappointed in product because of this feature. That would of completely changed my purchase if I had known .

• 19 Feb, '20
  RHS Merged

  Really not a very useful app without this feature. Very disappointed. This should have been disclosed or fixed immediately.

• 13 Dec, '20
  Thomas Merged

  This is very sad, after using this app and notebooks for the past 2 years, now to find out that my new device can not access old notes through the app! That is unacceptable! I will no longer be using your equipment and software.

• 27 Dec, '20
  Alan Merged

  Are there any cloud destinations that have OCR search? One PRO to this lack of feature is hackers would have to hack your phone or pad to get your scans.

• 21 Jan
  Matt Merged

  Wow! 2021 and this is still not implemented! Going to start looking for another solution instead of Rocket books - if I’d know this issue before purchase, I’d have gone elsewhere.

• 02 Feb
  David Hardy Merged

  Have the ability to show the History of all destinations on Multiple devices ie. two by mobile phones, work and private or even your phone and tablet.
  Also allow the Destinations to be Synced to each device based on your user login so dont need to type them into each device.
  Having a phone that i use for work and travel overseas with, this would give me the ability to see the History for either my work phone or private phone.

• 02 Feb
  David Hardy Merged

  Have the ability to show the History of all destinations on Multiple devices ie. two by mobile phones, work and private or even your phone and tablet.
  Also allow the Destinations to be Synced to each device based on your user login so dont need to type them into each device.
  Having a phone that i use for work and travel overseas with, this would give me the ability to see the History for either my work phone or private phone.

• 11 Feb
  Cathy Merged

  I'm very disappointed to learn that this feature isn't standard. I got a new phone and not only do I no longer have access to my old scans, but I also have to re-do the *entire setup,* including destinations and preferences. What's the point of creating an account, then?

• 16 Mar
  Steven Chen Admin

  "App data backup and history / destination syncing across multiple devices" (suggested by Jeff Underhill on 2018-03-19), including upvotes (380) and comments (45), was merged into this suggestion.

• 16 Mar
  Steven Chen Admin

  "Sync destination settings across devices" (suggested by Brandon Williamson on 2018-12-02), including upvotes (43) and comments (2), was merged into this suggestion.

• 09 Apr
  Steven Chen Admin

  "BACKUP NOTES on cloud" (suggested by Brad on 2020-02-05), including upvotes (2) and comments (0), was merged into this suggestion.

• 09 Apr
  Steven Chen Admin

  "Destination share, import and export" (suggested by Wm. Glesener on 2019-08-13), including upvotes (3) and comments (0), was merged into this suggestion.

• 09 Apr
  Steven Chen Admin

  "show same history/destinations on multiple devices via a Syncd method" (suggested by David Hardy on 2021-02-02), including upvotes (1) and comments (0), was merged into this suggestion.

• 09 Apr
  Steven Chen Admin

  "Be able to access scans on multiple devices" (suggested by Yvonne on 2019-01-22), including upvotes (6) and comments (0), was merged into this suggestion.

• 09 Apr
  Steven Chen Admin

  "show same history/destinations on multiple devices via a Syncd method" (suggested by David Hardy on 2021-02-02), including upvotes (1) and comments (0), was merged into this suggestion.

• 09 Apr
  Steven Chen Admin

  "Be able to access scans on multiple devices" (suggested by Yvonne on 2019-01-22), including upvotes (6) and comments (0), was merged into this suggestion.

• 09 Apr
  Steven Chen Admin

  "Group History" (suggested by Katie Fay on 2019-11-29), including upvotes (1) and comments (0), was merged into this suggestion.